Champion of the Underdog: Simplifying the Complex for Leaders

Why Guilt Keeps You from Delegating | Episode 014

In Episode 14 of Champion of the Underdog, leadership expert John Graci tackles one of the most common and misunderstood barriers to delegation: guilt.
Many leaders hesitate to delegate because they don’t want to “dump work” on their team. John challenges that thinking head-on, explaining that this guilt often comes from past experiences, being the go-to employee who was overused, under-supported, and eventually burned out. That experience may have shaped a promise leaders make to themselves: “When I’m in charge, I won’t do that to my people.”
But here’s the truth: avoiding delegation doesn’t protect your team; it limits them.
John explains that effective delegation isn’t exploitation; it’s development. When leaders fail to delegate, they deny team members opportunities to grow, stretch, and build skills. Worse, they often overload only the most cooperative employees, repeating the very pattern they once resented.
This short episode reframes delegation as an act of leadership, not selfishness, and challenges leaders to let go of misplaced guilt in favor of empowerment and accountability.
Key Takeaways:
Guilt is one of the biggest reasons leaders avoid delegation.
Past negative experiences often shape unhealthy leadership habits.
Delegation should be shared across the team, not dumped on a few.
Avoiding delegation limits growth for both leaders and employees.
Empowering others is a core responsibility of leadership.
Guilt-free delegation builds stronger, more capable teams.
John closes with a simple question every leader should ask themselves:Am I really helping my team by not delegating?And the answer is clear - no.
As always: If you’re not coaching it, you’re allowing it.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

Stop Telling, Start Asking | Episode 013

In Episode 13 of Champion of the Underdog, leadership expert John Graci breaks down one of the fastest and most overlooked ways to build trust as a leader: stop telling and start asking. Especially for new leaders stepping into established teams, John explains why trust is earned through curiosity, humility, and genuine listening, not speeches or authority.
John challenges leaders to abandon the “new sheriff in town” mindset and instead approach leadership as a responsibility owed to their team. The only real difference between a leader and their team members is a job title, and effective leaders never forget that. Trust grows when leaders focus on what they can give, not what they can take.
This episode offers practical, real-world questions leaders can use immediately to build connection and credibility. John emphasizes that asking thoughtful questions, listening actively, and following up on employee input sends a powerful message: you matter. He also highlights the importance of understanding what’s happening in employees’ lives, removing obstacles that slow them down, and advocating for them when solutions require leadership support.
John warns leaders about a critical misstep: asking for input and then failing to follow up. When leaders raise expectations but don’t close the loop, resentment follows. Authenticity, consistency, and patience are essential because trust isn’t built overnight.
Key Takeaways:
Trust is built faster by asking questions than by giving speeches.
New leaders should lead with humility, not authority.
Active listening strengthens credibility and connection.
Showing genuine care for employees’ lives builds loyalty.
Leaders must remove barriers and advocate for their team.
Asking for ideas requires follow-up; otherwise, trust erodes.
Actions build trust far more than promises or speeches.
John closes with a simple reminder: great leaders get out of the telling game and into the listening game. When leaders ask, listen, and act with authenticity, trust follows.
And as always: If you’re not coaching it, you’re allowing it.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

Why Employees Trust Strangers More Than Their Leaders | Episode 012

In Episode 12 of Champion of the Underdog, leadership expert John Graci addresses a startling reality uncovered by Harvard Business Review: 58% of employees trust strangers more than their own leaders. John breaks down why this trust gap exists, and what leaders, HR professionals, and senior executives must do to close it.
John explains that this isn’t a soft-skills issue; it’s a business issue. When trust erodes, engagement drops, turnover rises, morale suffers, and organizations pay the price in lost productivity and wasted training costs. At the root of the problem is a lack of genuine connection between leaders and their teams.
Leadership, John reminds us, isn’t about issuing orders or having letters behind your name; it’s about relationships. Employees work harder, faster, and smarter when they feel valued, supported, and understood. That motivation lives in the head and the heart, not in job titles or authority.
The episode highlights how humility becomes one of the most powerful leadership tools for rebuilding trust. John shares real-world examples of humble leadership in action, leaders who share credit, ask for feedback, admit mistakes, and openly acknowledge when they don’t have all the answers. These behaviors create psychological safety, loyalty, and stronger team bonds.
Key Takeaways:
A majority of employees trust strangers more than their own leaders, and that’s costly.
Trust breaks down when leaders fail to listen, support, or advocate for their teams.
Leadership is about connection, not credentials or tenure.
Employees give their best effort when they feel valued and respected.
Humility builds trust: sharing credit, asking for feedback, admitting mistakes, and embracing uncertainty.
Leaders don’t need to be the smartest person in the room; they need to know how to draw wisdom from others.
John closes with a challenge for HR and senior leaders: investing in leadership development that emphasizes humility, emotional intelligence, and relationship-building isn’t optional; it’s essential for retention, engagement, and long-term success.
And as always: If you’re not coaching it, you’re allowing it.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

The Willingness to be Unpopular | Episode 011

In Episode 11 of Champion of the Underdog, leadership expert John Graci tackles a truth many leaders avoid: effective leadership often requires being unpopular. If you’re trying to be liked, you’re not leading - you’re managing perceptions.John challenges leaders with a simple but uncomfortable question:Are you prepared to be unpopular to do what’s right?For real leaders, the answer must be yes.Using examples from politics, business, sports, and his own leadership experience, John explains why criticism is not a sign of failure; it’s often a byproduct of courage. From terminating an employee for repeated tardiness to selecting one supervisor over several candidates, John illustrates how decisive leadership inevitably disappoints some people, and why avoiding those moments erodes credibility.He also exposes how envy and insecurity fuel criticism, reminding leaders that the more responsibility you carry, the more opinions you’ll attract. Popularity contests create weak leadership. Integrity creates results.John connects this lesson to parenting, human psychology, and Maslow’s hierarchy of needs, reinforcing the idea that leaders must sometimes override the desire to be liked in order to protect standards, fairness, and growth.Key Takeaways:
Leadership requires the courage to be disliked when necessary.
Avoiding tough decisions leads to lost credibility and double standards.
Criticism often increases as responsibility and impact increase.
Popularity-driven leadership weakens teams and culture.
Balancing dignity and respect with tough love is a daily leadership responsibility.
Leaders aren’t born; they’re made through hard choices and accountability.
If you want to lead with integrity, protect standards, and earn real respect, not approval, this episode delivers a powerful reminder of what leadership truly demands.And as always: If you’re not coaching it, you’re allowing it.
 
Resources & Links:
 Leadership for Team Leads and Fundamentals of Supervision digital courses
 John’s Website
 Connect with John on LinkedIn
 
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

I Don’t Have the Time | Episode 010

In Episode 10, John Graci dismantles one of the most common and costly phrases leaders use:
“I don’t have the time.”
Whether you’re a supervisor, HR professional, or anyone influencing people, this episode reveals a truth many leaders avoid: “I don’t have time” is almost never about time; it’s about choice.
John opens by challenging leaders to reflect: Are you being impacted by your work environment, or are you impacting it? Every decision a leader makes, big or small, ripples across the team. Leadership is influence, and influence comes from the choices you make daily.
John recounts a coaching session where he asked a leader to give just one compliment during the week. The leader returned, saying he “didn’t have the time,” despite working 55+ hours. To illustrate the point, John demonstrated how long recognition actually takes: 10 seconds. Leaders aren’t too busy; they’re choosing not to make recognition a priority. And that choice comes with consequences.
John reminds us that intentional leadership is about deciding what matters most. Just as he pre-planned household responsibilities so he could enjoy a fall weekend guilt-free, leaders must proactively choose the behaviors that move their teams forward, not just the ones that keep them busy.
Major takeaways from this episode:
“I don’t have the time” often means “I didn’t choose to make time.”
Recognition is one of the smallest time investments with the biggest payoff.
Leaders must reflect on whether their daily choices align with their values.
Withholding praise has ripple effects: decreased motivation, lower performance, and lost trust.
Small, intentional actions, like a 10-second compliment, shape culture and engagement.
Leadership is the sum of your choices, not the hours on your timesheet.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

Weaponized Incompetence | Episode 009

In Episode 9, John Graci tackles a leadership challenge that is far more common than most leaders admit: weaponized incompetence. When employees intentionally underperform, delay, or “play dumb,” the leader steps in and does the work for them.
John opens the episode with a relatable home-life example: folding laundry poorly so your spouse takes over, or mowing the lawn with less care so someone else finishes the job. The same behavior shows up in the workplace, but with far greater consequences.
In this episode, John breaks down the real reason weaponized incompetence thrives.
Key lessons in this episode:
Leaders must confront behavior, not the person.
Accountability doesn’t require anger, just clarity and consistency.
Enabling poor performance today guarantees more of it tomorrow.
Questions like “What support do you need from me to complete this efficiently?” create accountability without confrontation.
HR and senior leaders must invest in leadership development so supervisors have the tools to handle these situations professionally.
Leaders are made, not born, and handling weaponized incompetence is a learned skill.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

The Most Dangerous Leader | Episode 008

In Episode 8 of Champion of the Underdog, leadership expert John Graci breaks down one of the most dangerous obstacles inside any organization: leaders who cannot see themselves clearly. With 30 years of coaching and real-world leadership experience, John explains why self-delusion at the leadership level can sabotage performance, waste training investments, and undermine the very teams organizations depend on.
John shares a revealing coaching story about a leader with 10 years of experience, yet every answer he gave exposed major leadership blind spots. He dismissed employee concerns, avoided accountability, labeled people as “bad attitudes,” delegated around difficult conversations, and even joined team “pity parties.” Despite insisting he had an open mind, his behavior showed the opposite.
John walks listeners step-by-step through how he confronted this leader with the truth, challenged his assumptions, and gave him a choice: Do you want the title, or do you want the responsibility? Only when the consequences became real did the leader finally choose to grow, proving John’s core belief that people don’t change unless the reward or the consequence is great enough.
Through honest coaching, structured reflection, and digital training modules, this leader eventually admitted he had been “practicing management without a license”, and became ready to transform. John reminds HR and senior leaders: training only works when leaders are self-aware enough to receive it.
Key Takeaways:
Leaders with distorted self-perception can undermine entire teams and waste training investments.
Accountability, honest reflection, and willingness to grow matter more than years of experience.
People don’t change unless the reward or consequence is meaningful.
Effective leadership requires confronting hard truths, not avoiding them.
True leadership begins with self-awareness. Leaders must own their gaps before they can improve.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

When a Team Member Complains About a Coworker | Episode 007

In this episode of Champion of the Underdog, leadership trainer and author John Graci digs into one of the most uncomfortable, but critical, parts of leading a team: what to do when employees complain about each other’s performance. Using memorable analogies, from cattle drives to buffalo running head-on into storms, John explains why effective leaders must lead from the front, not push from behind.
John reminds leaders that when a team member complains about a coworker, they’re often doing your job for you. But their opinion alone isn’t enough. You must verify, observe, and step in yourself. He warns against pitting employees against each other (“Skippy said you’re not pulling your weight”), and highlights the responsibility leaders have to handle complaints with integrity, clarity, and firsthand evidence.
He also tackles the unpopular truth: leadership isn’t a popularity contest. Doing the right thing often brings criticism, but “they don’t give statues to critics, they give statues to leaders.” Whether it's confronting performance issues or navigating storms head-on like a buffalo, real leaders take action, set the pace, and refuse to hide from problems.
Key Takeaways:
Leaders set the pace from the front; you can't push a team forward from behind.
When employees complain about each other, it's a signal for you to observe and act, not delegate confrontation.
Opinions aren’t facts; leaders must validate claims with firsthand observation.
Never pit team members against each other. Protect relationships and address issues privately.
Leadership requires courage, integrity, and the willingness to head straight into difficult conversations.
HR and senior leaders play a critical role in building resilient, accountable teams.
Resources & Links:
John's Digital Courses for Team Leads, Managers, and Supervisors
John's Website
Connect with John on Linkedin
 If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.

You Have to Like People | Episode 006

In this episode of Champion of the Underdog, leadership expert John Graci tackles a tough but honest question every leader must confront: Do you actually like people, and the problems that come with them? Drawing from 30 years of frontline leadership experience, John challenges managers to rethink how they view their teams, their responsibilities, and the true nature of leadership.
John shares a powerful story about a frustrated leader on a short flight who spent the entire trip complaining about her team, only to admit she wished she’d never been promoted. Through this real-world example, he reveals a common leadership trap: promoting high performers into leadership roles without equipping them with leadership skills. The result? Leaders practicing “management without a license.”
John reminds us that people are not interruptions to the work; they are the work. Problems are not distractions; they’re part of what leaders are paid to solve. Effective leadership requires empathy, training, accountability, and above all, a genuine appreciation for people.
Key Takeaways:
Leadership requires liking people and liking problems; both come with the job.
Team members are your #1 resource; your results depend on them.
Being great at doing the work doesn’t automatically prepare someone to lead others.
Many leaders struggle because they were promoted without proper training and support.
Leadership skills are learned, not inherited. Leaders are made, not born.
This episode is a must-listen for HR pros, senior leaders, and anyone who’s ever wondered why seemingly strong employees struggle when promoted into leadership.
 
Resources & Links:
 Leadership for Team Leads and Fundamentals of Supervision digital courses
 John’s Website
 Connect with John on LinkedIn
 
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away. 

Leading People Older Than You | Episode 005

In this episode of Champion of the Underdog, leadership expert John Graci tackles one of the most common challenges for emerging leaders: how to confidently lead people who’ve been on the job longer than you’ve been alive. Whether you’re a new manager in your 20s or 30s or stepping into leadership for the first time, this episode offers real-world advice for earning trust, building respect, and leading with authenticity.
John shares the biggest mistakes younger leaders make, like trying to prove they know everything, rushing to change things, or ignoring veteran employees’ wisdom, and shows what to do instead. Through humor and practical insight, he breaks down how to balance humility with authority, turn skepticism into support, and turn resistance into engagement.
The takeaway? You don’t need gray hair to lead someone with gray hair. You just need consistency, clarity, and humility.
Key Takeaways:
Don’t fake perfection! Authenticity builds trust faster than authority.
Seek wisdom from experienced employees instead of overlooking it.
Avoid the “new sheriff in town” mindset; involve others in shaping change.
Listen more than you talk. Relationships drive respect.
Address generational differences openly and confidently.
If you’re a young or new leader navigating seasoned teams, this episode gives you the communication tools and mindset shifts to lead effectively from day one.
 
Resources & Links:
 Leadership for Team Leads and Fundamentals of Supervision digital courses
 John’s Website
 Connect with John on LinkedIn
 
If you’re a leader, HR professional, or manager looking for no-nonsense strategies to keep your team engaged and high-performing, this episode is packed with insights you can use right away.